List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Element | Performance criteria |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish mentoring relationship | 1.1 Identify areas for development in accordance with organisational and individual requirements 1.2 Use effective communication styles to develop trust, confidence and rapport 1.3 Make mentoring arrangements on how the relationship will be conducted 1.4 Agree upon expectations and goals 1.5 Seek input from relevant personnel if required |
2. Provide mentoring support | 2.1 Assist individual to identify and evaluate opportunities to achieve agreed goals and development activities 2.2 Share personal experiences and knowledge with individuals to assist in progress to agreed goals and development 2.3 Provide a supportive environment to allow individuals to progress towards achieving their goals 2.4 Encourage individuals to make decisions and take responsibility for the courses of action or solutions under consideration 2.5 Provide assistance and guidance in a manner that allows individuals to retain responsibility for achieving their goals |
3. Evaluate effectiveness of mentoring | 3.1 Recognise and openly discuss changes in the mentoring relationship 3.2 Make adjustments to the relationship to take account of the needs of both the mentor and the individual 3.3 Seek feedback from the individual and other relevant personnel to identify and implement improvements |
The candidate must be observed acting as a mentor to others in the workplace. Evidence must demonstrate the candidate’s consistency of performance over time at production speed.
The candidate must:
establish, maintain and appropriately modify a mentoring relationship
use effective planning skills to organise activities
apply communication skills in giving, receiving and analysing feedback relating to the mentoring process
apply relevant problem-solving skills
assist another individual to achieve their goals and development needs using significant workplace knowledge and experience
demonstrate effective methods of mentoring
apply relevant workplace health and safety, regulatory and workplace requirements
demonstrate methods and techniques for eliciting and interpreting feedback
work effectively with individuals who have diverse work styles, aspirations, cultures and perspectives
The candidate must demonstrate a factual, technical, procedural and theoretical knowledge of:
methods for identifying development opportunities
enterprise Standard Operating Procedures (SOPs), work instructions, relevant regulatory requirements and how they apply to mentoring processes
principles of mentoring
role and benefits of mentoring
relevant workplace health and safety, regulatory and workplace requirements
methods and techniques for eliciting and interpreting feedback
Competency must be demonstrated over time and under typical operating or production conditions for the enterprise.
Assessment must occur in the workplace and under normal production conditions.
A minimum of three different forms of assessment must be used.
Assessors must satisfy current standards for RTOs.